---
title: A Message from UKIM Managing Director, Ian Scanlan
description: At UKIM, our purpose is to deliver outstanding customer service to all of our clients. Our original focus when we started the business in 2003, was Independent Medical Reporting – now 20 years on, we are as committed as ever to delivering the best possible service in this area; as well as across our full suite of medical services, including Rehabilitation, Diagnostics & Treatments, Pagination and Health & Wellbeing.
---

[News - UKIM Med ](https://www.ukindmed.com/news)

# [A Message from UKIM Managing Director, Ian Scanlan](https://www.ukindmed.com/news/a-message-from-ukim-managing-director-ian-scanlan)

 Written by [Andrea Coates](https://www.ukindmed.com/news/author/andrea-coates) | Oct 2, 2023 7:02:00 PM

 

#### **A message from UKIM Managing Director, Ian Scanlan: **

**"**At UKIM, our purpose is to deliver outstanding customer service to all of our clients. Our original focus when we started the business in 2003, was **Independent Medical Reporting** – now 20 years on, we are as committed as ever to delivering the best possible service in this area; as well as across our full suite of medical services, including **Rehabilitation**, **Diagnostics & Treatments**, **Pagination** and **Occupational Health & Wellbeing**.

We’re constantly evolving to bring the market what it needs and we’re really excited to have just launched our newly developed **Mental Wellbeing Service** which utilises our extensive psychological support staff and national resources to improve mental wellbeing in professional sport and the legal services sector. We see this as a positive step to taking a proactive approach in mitigating the costly impact of poor mental health on the UK population.

**Thank you** to our customers – each and every one of you. We wouldn’t be anything without you – some of you have been with us right from the start and others are new to UKIM and we can’t thank you enough for trusting us with your business. I can confidently say, **you’re in safe hands** with us – I know this because we have the best team here in the North East – from our newest apprentices to our clinical teams and everyone in between. My team and I have a clear vision –** to be the health services hub of choice for businesses in every sector. **

#### **We have big plans ahead – so watch this space!"**

[View full post](https://www.ukindmed.com/news/a-message-from-ukim-managing-director-ian-scanlan)

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