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Our People

  • PCH

    Paul Healey


    The Role:
    Supporting and guiding the senior management team and strategies.

    Area of Focus:

    Overseeing company growth; Supporting …commitment to excellence…; Colleague development.


    Predominantly insurance (via AA & Endsleigh), forming LAB Medico Legal in 1996 to become one of the top five nationally, joining UKIM in 2004 to lead business development and growth.

  • JW

    Jim Wood

    Head of Expert Liaison

    The Role: 

    Compliance, Capacity and Coverage of UKIM’s Expert panel to maintain services to clients and meet future growth.

    Areas of Focus:

    Developing relationships with existing panel members and procuring additional resource as required.


    Has worked with UKIM since 2003 in operational management, expert procurement and partnership management. 

  • JP

    Jillian Potts

    Medical Expert Liaison Manager

    The Role:

    Responsible for the day to day management of the Medical Expert Liaison Team, and Expert Liaison Functions.

    Area of Focus:

    Supports the Head of Expert Liaison and Operations Manager in the management of our Expert Panel ensuring coverage, quality and adherence to regulations.  Also acts as the Business Ambassador providing operational input to process and system development projects. 


    Joined UKIM in 2003 in a client facing role coming from a Customer Service background.  Extensive knowledge and experience gained through working on various operational processing teams, finally moving from a Team Manager position to the more specific Expert Management role over the last few years.

  • PG

    Paul Gray

    Finance Director

    The Role:
    Overall responsibility for UKIM finance function.

    Area of Focus:
    Providing accurate, timely and consistent financial information to our management team. Statutory reporting. Cash flow management. Planning and forecasting.

    Over 20 years experience in managing finance functions within various industries in both national and international roles.

  • AT

    Allan Totty

    IT Manager

    The Role:
    Management of the IT team along with the services and systems provided to the business.

    Area of Focus:
    Business systems development. Technical support services. IT efficiencies and costs management. IT support management.

    Joined UKIM in 2007 having previously managed the IT systems and services for a manufacturing site for 7 years. Studied Computing with Mathematics at Sunderland University.